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Mitra, Sushmita – Open Learning, 2009
This paper identifies the key factors that contribute to the Open School in India students' satisfaction, considering student support elements at pre-entry, start up, learning, evaluation and certification and after certification phases. The study adapted Rekkedal and Eriksen's importance-satisfaction model to recognise areas that are important to…
Descriptors: Feedback (Response), Open Education, Study Centers, Foreign Countries