NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 2 results Save | Export
Use of Multiple Methodologies for Developing a Customer-Oriented Model of Total Quality Management in Higher Education
Peer reviewed Peer reviewed
Direct linkDirect link
Sahney, Sangeeta – International Journal of Educational Management, 2016
Purpose: Educational institutes must embrace the principles of total quality management (TQM) if they seek to remain competitive, and survive and succeed in the long run. An educational institution must embrace the principles of quality management and incorporate them into all of their activities. Starting with a theoretical background, the paper…
Descriptors: Higher Education, Total Quality Management, Models, Foreign Countries
School Leadership and Its Impact on Student Achievement: The Mediating Role of School Climate and Teacher Job Satisfaction
Peer reviewed Peer reviewed
Direct linkDirect link
Dutta, Vartika; Sahney, Sangeeta – International Journal of Educational Management, 2016
Purpose: The purpose of this paper is to examine the role of teacher job satisfaction and school climate in mediating the relative effects of principals' instructional and transformational leadership practices on student outcomes. Design/methodology/approach: Guided by strong evidence from theories on school leadership and work psychology, the…
Descriptors: Educational Environment, Teacher Attitudes, Job Satisfaction, Principals