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Download full textAntony, Soniya; Ramnath, R. – IAFOR Journal of Education, 2023
This study examines the impact of AI chatbots as a communication medium on student engagement and support in higher education. The qualitative method and Interpretative Phenomenological Analysis (IPA) were employed as the research approach, utilizing in-depth semi-structured interviews. Purposive sampling was used to select 11 participants from…
Descriptors: Artificial Intelligence, Technology Uses in Education, Databases, Learner Engagement
