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Direct linkShivam Kumar; Shridhar Patil; Anil Paswan; Swaraj Kumar Dutta; R. K. Sohane – Journal of Agricultural Education and Extension, 2024
Purpose: The study was aimed at measuring farmers' helpline services quality in India using a standardized multi-factor scale (HELPQUAL) developed as part of this study. Design/methodology/approach: The present study is based on 360 farmers' and 45 experts' responses gathered using telephonic interviews and mailed questionnaires during the year…
Descriptors: Agricultural Occupations, Help Seeking, Counseling Services, Rural Extension
