After the Great Flood of 1993, crisis outreach services included casefinding, information and referral, community education, screening, counseling, mental health training, consultation, community organization, and advocacy. In two surveys, survivors rated their satisfaction with service appropriateness, clarity, timeliness, impact, and skillfulness of outreach workers, and key informants evaluated methods, content, and impact of community education. Contains 29 references. (SAS)