The Alliance Library System (ALS) is one of 12 regional library systems in Illinois, providing a full spectrum of support services for 300 member libraries of all types (public, school, academic, and special) located in west central Illinois. This paper describes the process by which ALS implemented a voice/video/data network connecting their four service centers. The discussion is organized into the following sections: (1) "Making Choices," including background on ALS and problems that led to exploration of the options of an integrated network; (2) "Taking Chances," including planning and implementation of client/server and peer-to-peer networks, investigation of videoconferencing possibilities, and development of a network plan; (3) "Facing Challenges," including coordinating the implementation of the integrated WAN (wide-area network) and problems with videoconferencing implementation; and (4) "Managing Change," including staff training, development of a videoconferencing policy, and the debut of the videoconferencing system. (DLS)