A performance management system can help the state education agency (SEA) become more intentional about what it does and does not do, how work is done, and when to change course. Performance management does not define goals or identify specific strategies, but it puts in place systems that enable learning and adaptation to drive improvement and…

The focus of this research is the conflicted nature of the lived experience of public community college academic department chairs. In many colleges, department chairs are faculty chosen by colleagues and/or administration. Once selected, chairs assume supervisory responsibilities. The duality of this colleague-supervisor role has the potential…