Air-traffic controller might be a relaxing second career for anyone who's coordinated IT operations at a large research university. Just ask administrators at the University of Michigan in Ann Arbor. As at most big universities, IT operations on the academic side are decentralized on a major scale. When a faculty member in one of Michigan's 19…

There's no question that in airports, train stations, and student unions alike, digital signage solutions have become efficient and effective ways of communicating important information directly to broad bases of users. The solutions are affordable; they're eco-friendly; and they're growing in popularity every year. Still, particularly in the…

There have been many articles written about the variety of ways faculty and students define eportfolios, collect artifacts, write reflections, and use finished eportfolios. However, little has been written about the dynamic process of adopting electronic portfolios in schools of education. This study employs cross-case analysis to investigate…

"Extending Virtual Access: Promoting Engagement and Retention through Integrated Support Systems" focuses upon expanding the scope of on-line instructional delivery to include academic support systems critical to ensuring that virtual learning environments are inclusive, accessible, instructive, and responsive to changing student needs.…

A learning technologies director explains lessons gleaned from his school's strategic efforts to create a districtwide technology plan. The plan required an upfront vision, creative teamwork, facilitative leadership, instructional support, and patience. A sidebar details plans for incorporating assistive technologies for special-needs learners.…

Using the experience of the University of Illinois at Springfield's College of Liberal Arts and Sciences at the as a foundation for discussion, this paper addresses the provision of student support services to distant students within the context of development and expansion. Specific issues for consideration include: integrating student support…

Community colleges are well positioned to provide underserved student populations with access to computer technology. This chapter explores the issues of access and technology from multiple perspectives in the community college, and explains how community colleges can develop a foundation for their technology plan.