This bulletin provides, in four parts, information about the qualifications, selection and training of personnel in various service industries. Service Instruction of Department Stores describes the sales force of most department stores, composed chiefly of women, and the lack of team spirit; outlines the physical education program to monitor…

Leaders in government and business are expressing a need for stronger programs in foreign language education that address national and state needs in defense, diplomacy, and commerce. The deterioration in foreign language capabilities in the United States results from declining participation in foreign language and cultural education. No concrete…