ScaleLIT encountered unique challenges surrounding equity and inclusion due to changes brought about by COVID-19. Our position as a coalition that supports a variety of local, state, and national initiatives makes us a key player in the integration of leading with learning, not with technology; the implementation of Navigators and One Stop…

Even before the coronavirus pandemic began, policymakers, businesses, and workforce advocates were already recognizing that workers were not being replaced by robots, but rather, being called upon to work hand-in-glove with rapidly evolving technology. When the pandemic struck, millions of U.S. companies hustled to change how they did business.…

The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…