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Direct linkChing, Steve H.; Tai, Alice; Pong, Joanna; Cheng, Michael – Journal of Academic Librarianship, 2009
Self-service is the trend of today's libraries. The Run Run Shaw Library at the City University of Hong Kong therefore is transforming itself in the same direction and offers to its users what it calls the Easy-service. However, the need to handle cash-based micropayments at the service counter is a stumbling block. There is an urgent need for the…
Descriptors: Foreign Countries, Academic Libraries, Urban Universities, Library Services
