The basic aim of this paper is to investigate the contribution of Total Quality Management (TQM) approach to improve the quality of electronic administrative services of the Department of Primary Education of the University of the Aegean. This research conducted during the second semester of the academic year 2016-17 and aims to implement specific…

The main purpose of the present study is to examine the attitudes, perceptions and experiences of the teachers participating in the planning of teaching in the context of the Lesson Study. The present work, which is part of a wider research effort, followed a mixed methodological planning for reasons of triangulation. The survey was conducted from…

The basic aim of this paper is to investigate the perceptions, attitudes and experiences of the students of the Department of Primary Education of University of the Aegean about the quality of the provided services to them by the Secretariat of Administrative Electronic Services. The survey was conducted during the second semester of the academic…

The main objective of this study is to explore how podcasting can be implemented as a supportive technological tool in teaching English as a Second Language. To this aim, the field experiment research was conducted. The study was carried out in a total of 28 pupils of the first grade of high school at an educational institution on Rhodes, Greece…