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Luijkx, Antoinette; Gerritsen, Marinel; van Mulken, Margot – Business and Professional Communication Quarterly, 2020
Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors…
Descriptors: Intercultural Communication, Business Communication, Letters (Correspondence), Error Patterns
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Dutke, Stephan; Baadte, Christiane; Hahnel, Andrea; von Hecker, Ulrich; Rinck, Mike – Discourse Processes: A Multidisciplinary Journal, 2010
During reading, the model of the situation described by the text is continuously accommodated to new text input. The hypothesis was tested that readers are particularly sensitive to diagnostic text information that can be used to constrain their existing situation model. In 3 experiments, adult participants read narratives about social situations…
Descriptors: Reading, Text Structure, Social Environment, Figurative Language