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Oliveri, María Elena; Tannenbaum, Richard J. – ETS Research Report Series, 2017
This report explores the ways in which human resource (HR) managers use "TOEIC"® scores to inform hiring, promotion, and training decisions in an international workplace. Two data sources were used (a) previously collected test users' testimonials that described managers' use of TOEIC scores to inform HR decisions and (b) test-use…
Descriptors: English (Second Language), Second Language Learning, Language Tests, Scores

Pibal, Darlene – Delta Pi Epsilon Journal, 1998
Responses from 108 Australian, 50 U.S., 39 German, 28 Thai, and 16 Hong Kong human-resource managers examined their views of the hiring process. Differences among the countries appeared in the importance of certain resume and cover-letter components, the preferred length of resumes, and the amount of time spent reading resumes and cover letters.…
Descriptors: Entry Workers, Foreign Countries, Global Approach, Job Applicants