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Noyelle, Thierry – 1989
This paper summarizes a comparative study of the impact of market and technological changes on human resources in banks and insurance companies in five countries: France, Germany, Japan, Sweden, and the United States. The research was organized around case studies of changes in 12 firms--9 banks and 3 insurance carriers. The paper discusses the…
Descriptors: Automation, Banking, Clerical Occupations, Corporate Education