This document contains two essays: "Toward a High-Wage, High-Productivity Service Sector" by Lester Thurow; and "Service Sector Wages, Productivity and Job Creation in the U.S. and Other Countries" by Louise Waldstein. The first essay analyzes the recent and currrent U.S. economy under headings called Growth Nodes, Falling…

The rise of the service sector is a major trend common to all western, industrialized countries. Employment in the service sector has increased in 1960-1986 in all 10 countries participating in the Organisation for Economic Cooperation and Development's Centre for Educational Research and Innovation Human Resources project (Japan, Belgium, France,…

An analysis of the service sector in five countries (France, Germany, Japan, Sweden, and the United States) was made through synthesis of earlier research on work patterns in the countries. Some of the findings and issues discovered concerned the following: (1) the heterogeneity of the service sector; (2) the progress of part-time work; (3)…

The nature of basic computer occupations has changed greatly since the early 1980s. The changes reveal a shift in the respective roles of the sectors of industry associated with computer services (manufacturing and industrial computing). The service sector has adopted the procedures of industry in terms of organization, methods, and quality,…

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…