This article explores the role of school staff in the accessibility of education with a focus on professional discretion and its relation with institutions and contexts. Drawing on the street-level bureaucracy approach it looks into different types of discretionary practices and asks how their legitimacy influences their success. The analysis is…

Neoliberal education policies have altered the operational environments of schools and affected school principals' job descriptions and requirements. As a result of managerialism, decentralisation and marketisation of education, principals are increasingly responsible for profitability, marketing and striving in competition, in addition to their…