Operating from intersecting theories of validation, marginality, and mattering, this phenomenological study investigated undocumented student support services from the perspective of 49 Undocumented Student Resource Center (USRC) practitioners. In-depth interviews highlighted the ways that USRC practitioners served as validating agents, directly…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

Student disciplinary systems have been operating in higher education for decades and their role in furthering an institution's educational mission continues to raise. Almost all institutions have a Code of Conduct section in their handbook which describes all rules and regulations students must comply with in addition to federal, state, and local…

This study examines staff development practices in community college student affairs. Nineteen interviews were conducted with supervisors in a variety of departments at community colleges. We found that supervisors frequently used multiple practices such as conducting staff meetings, attending institutional training, or viewing topical webinars…

In 2004, Sanlo published a proposed method to examine the lives and experiences of lesbian, gay, and bisexual college students and their persistence to graduation. Transgender students were not included except with regard to their identifying as a sexual minority. To date, neither further articles nor research of a similar nature have been…

First-generation, low-income students currently complete higher education degrees at lower rates than their peers. It is well established that focusing on a students' academic and social integration during their first four semesters can aide in their degree persistence. This study aims to provide ways in which higher education professionals can…

As colleges and universities are internationalizing their curriculum, there is a growing need for student affairs professionals to also become aware of and be familiar with internationalization and to become players in the global society. The present study focused on 12 participants who are currently student affairs professionals. The research…

Inherent challenges affect first-generation students' persistence from as early as the first college year. Using cultural capital as a guide, this study is unique in that it investigates the contribution of first-year policies and programs to the success of first-generation students in 57 bachelor's degree-granting institutions across five states…

The emerging millennial generation of young professionals in student affairs, often accused of being shielded from many of life's developmentally stimulating challenges, may not be sufficiently self-authored to effectively facilitate epistemological, intrapersonal, and interpersonal development among their students. Contrary to expectations,…

This study had a three-fold purpose: first, to assess the attitudes of student affairs administrators working in the Florida College System (FCS) about globalization, internationalization, and their strategies for effecting internationalization efforts at their community/state colleges. This study also investigated the relationship between student…

The author has been working with colleagues Trudy Banta and Karen Black on a new Jossey-Bass book, "Designing Effective Assessment: Principles and Profiles of Good Practice," which focuses on assessment profiles from a variety of colleges and universities. These profiles also represent the spectrum of institutions from research…

Relatively little is known about the presumably thousands of branch campuses and centers represented among U.S. higher education institutions. In an effort to fill this void, the research committee of the National Association of Branch Campus Administrators (NABCA) conducted a web-based survey targeting the leaders of branch campuses and…

In 1985, Miami-Dade Community College conducted a survey of Florida's community colleges to gather information about the colleges' placement offices. All 27 colleges were contacted by phone, and a series of brief questions were asked of the individual responsible for placement. Survey findings included the following: (1) 74% of the colleges had…

The student personnel staff at St. Petersburg Junior College, Clearwater Campus, participated in several in-service training seminars to up-date and improve procedures and techniques for dealing with individual students . A consultant from the University of Florida, and the St. Petersburg Junior College Dean of Student Personnel conducted the…

Describes results of a survey of Illinois and Florida faculty, student personnel workers, and administrators, showing attitudinal differences and similarities toward inservice development programs. Examines purposes, outcomes, administration, formats, rewards and incentives, and evaluation. (RT)