Publication Date
In 2025 | 0 |
Since 2024 | 0 |
Since 2021 (last 5 years) | 0 |
Since 2016 (last 10 years) | 2 |
Since 2006 (last 20 years) | 14 |
Descriptor
Reference Services | 24 |
Library Services | 19 |
Academic Libraries | 8 |
Public Libraries | 8 |
Interviews | 5 |
Synchronous Communication | 5 |
Electronic Libraries | 4 |
Higher Education | 4 |
Librarians | 4 |
Library Instruction | 4 |
Case Studies | 3 |
More ▼ |
Source
Author
Lewis, Barbara | 2 |
McClure, Charles R. | 2 |
Torrence, Matt | 2 |
Ault, Meredith | 1 |
Barbier, Pat | 1 |
Barrett, G. Jaia, Ed. | 1 |
Bishop, Bradley Wade | 1 |
Bishop, Corinne | 1 |
Bishop, Kay | 1 |
Dalton, Phyllis I. | 1 |
Davidsson, Robert I. | 1 |
More ▼ |
Publication Type
Education Level
Higher Education | 11 |
Postsecondary Education | 5 |
Two Year Colleges | 2 |
Audience
Media Staff | 4 |
Administrators | 1 |
Teachers | 1 |
Location
Florida | 24 |
Arizona | 2 |
Minnesota | 2 |
Ohio | 2 |
Australia | 1 |
California | 1 |
Canada | 1 |
District of Columbia | 1 |
Illinois | 1 |
Maryland | 1 |
Michigan | 1 |
More ▼ |
Laws, Policies, & Programs
Americans with Disabilities… | 2 |
Higher Education Opportunity… | 1 |
Individuals with Disabilities… | 1 |
Rehabilitation Act 1973… | 1 |
Assessments and Surveys
What Works Clearinghouse Rating
Kahler, Janice E. – Journal of Access Services, 2017
Putting access in Access Services is the goal. The Course Reserves unit is the place. Textbooks are the focus. Electronic technologies are the future. Patron-centric services will be our standard. Access to textbooks by all patrons will be the achievement. Course Reserves located in Library West at the University of Florida George A. Smathers…
Descriptors: Library Services, Reference Services, College Libraries, Textbooks
Torrence, Matt – Issues in Science and Technology Librarianship, 2015
The literature, activities, and resource needs of engineering students and faculty provide insight into a demographic that is often among the early-adopters of new technologies, tools, and methods of sharing information. Despite the often non-bibliographic nature of their research efforts, there are numerous elements of the traditional service…
Descriptors: Research Libraries, Library Services, Outreach Programs, Marketing
McGowan, Britt; Gonzalez, Melissa; Stanny, Claudia J. – portal: Libraries and the Academy, 2016
Librarians seek opportunities to improve outreach to faculty and promote shared interests in information literacy. A comprehensive review of syllabi for all undergraduate courses offered during one academic term examined course-level learning outcomes and graded assignments to see how well they aligned with the five Association of College and…
Descriptors: Undergraduate Study, Course Descriptions, Information Literacy, Undergraduate Students
Mon, Lorri; Bishop, Bradley Wade; McClure, Charles R.; McGilvray, Jessica; Most, Linda; Milas, Theodore Patrick; Snead, John T. – Library Quarterly, 2009
This article explores the geography of virtual questioning by using geographic information systems to study activity within the Florida Electronic Library "Ask a Librarian" collaborative chat service. Researchers mapped participating libraries throughout the state of Florida that served as virtual "entry portals" for users as…
Descriptors: Geographic Information Systems, Electronic Libraries, Reference Services, Synchronous Communication
Todorinova, Lily; Huse, Andy; Lewis, Barbara; Torrence, Matt – Public Services Quarterly, 2011
Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…
Descriptors: Interviews, Reference Services, Library Services, Decision Making
Hawes, Sandra Lee – Journal of Library & Information Services In Distance Learning, 2011
The essay presents a quasi-case study of one academic librarian's experience as an embedded librarian in multiple online courses over a five-year period. Technology used included chat, email, and a librarian question-and-answer bulletin board inside an eCollege course management system, and a dedicated-use ElluminateLive! virtual training room for…
Descriptors: Online Courses, Bulletin Boards, Library Services, Librarians
Powell, Jozan M. – ProQuest LLC, 2013
School impact media studies indicate that a well-staffed and funded school library media program with a certified school library media specialist (SLMS) positively correlates with increased student achievement. SLMS must have a shared understanding of their roles and responsibilities to positively impact student success. In an effort to determine…
Descriptors: School Libraries, Media Specialists, Librarian Attitudes, Certification
Lewis, Barbara; Griffin, Melanie – Journal of Electronic Resources Librarianship, 2011
Librarians have long struggled to find user-friendly mediums to provide meaningful information to patrons using bibliographies, pathfinders, and subject guides with varying degrees of success. Content management systems, such as Springshare's LibGuides, have recently been developed to facilitate the creation of online subject guides. Special…
Descriptors: Librarians, Users (Information), Bibliographies, Databases
Lindsay, Elizabeth Blakesley – Public Services Quarterly, 2008
The topic of virtual reference has been a popular one in the past year, and this column highlights a range of those articles. Included are overviews of the topic, articles addressing specific technological solutions and concerns, and pieces that explore the intricacies of delivering and assessing a "traditional" service through a…
Descriptors: Annotated Bibliographies, Reference Services, Synchronous Communication, Computer Mediated Communication
Goda, Donna; Bishop, Corinne – Public Services Quarterly, 2008
The more than 4,000 "chats" received by the University of Central Florida's (UCF) Ask-A-Librarian digital reference service are the subject of this practitioner-based, descriptive case study. Question content from chats received during four semesters between January 2005 and May 2006 are categorized and plotted, by semester, to show the…
Descriptors: Academic Libraries, Reference Services, Synchronous Communication, Computer Mediated Communication
Barrett, G. Jaia, Ed. – Association of Research Libraries, 2008
"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff, and…
Descriptors: Research Libraries, Academic Libraries, Handheld Devices, Reference Services
Profeta, Patricia C. – Community & Junior College Libraries, 2007
The provision of equitable library services to distance learning students emerged as a critical area during the 1990s. Library services available to distance learning students included digital reference and instructional services, remote access to online research tools, database and research tutorials, interlibrary loan, and document delivery.…
Descriptors: Research Tools, Distance Education, Academic Libraries, Reference Services
Forsyth, Ellen – Australian Library Journal, 2006
A growing number of libraries have installed wireless data connections as a way of providing access to the Internet for members of the public. Some libraries have used their wireless networks to enable staff to use wireless devices to increase their mobility, effectiveness and responsiveness to client need particularly in providing reference and…
Descriptors: Telecommunications, Library Services, Reference Services, Internet

Tour, Debra E. – Public Libraries, 1998
Describes how the Orange County (Florida) Library System separated walk-in and phone-in reference services. Discusses telephone reference services, the Quest Line database, staffing and resources, results, and keys to success. Includes the Quest Line work flow chart. (PEN)
Descriptors: Databases, Flow Charts, Library Services, Program Descriptions
Dalton, Phyllis I. – 1975
To assess the information needs of Florida State government agencies and the information services provided by the State Library of Florida, questionnaires were used to establish a profile of the state's information flow. Site visits and three seminars of state agency employees attempted to identify specific information needs. A comprehensive plan…
Descriptors: Information Needs, Information Services, Library Services, Personnel Needs
Previous Page | Next Page ยป
Pages: 1 | 2