The design and results of a program evaluation of the Department Chairpersons Project in Florida are examined. The objective of the 1982 project was to design and test a model for planned change in higher education using Florida's university chairs. After presenting the history of the project, the following major project goals are described: development and testing of a model training program which focuses on problem solving, and institutionalization of the project. In addition, 13 issues pertinent to the program design are addressed, along with the following: perceptions of the program by the deans who attended one or two workshops, the reactions of chairperson participants and the extent to which they were able to make the changes they contemplated at the end of each workshop, informal benefits of the program, unexpected insights, problems of instituting change, and the contribution of the workshop for solving problems noted by participants. Finally, dean and chairperson questionnaires and response data are included. Additional areas covered by the questionnaires include individual background information, and the time allocation for, and importance of, chairpersons' activities. (SW)