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Todorinova, Lily; Huse, Andy; Lewis, Barbara; Torrence, Matt – Public Services Quarterly, 2011
Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…
Descriptors: Interviews, Reference Services, Library Services, Decision Making
Mitgang, Lee – Wallace Foundation, 2013
An effective school requires an effective leader, but great principals rarely just happen. They are cultivated. This Wallace Perspective draws on a decade of foundation research and work in school leadership to show how urban school districts can play a major role in ensuring they have principals who can boost teaching and learning in troubled…
Descriptors: Principals, Urban Schools, Administrator Effectiveness, Leadership Effectiveness