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Russell, Alene – American Association of State Colleges and Universities, 2010
Outsourcing--defined as an "institution's decision to contract with an external organization to provide a traditional function or service" (IHEP, 2005)--is nothing new to higher education. For decades, institutions have been "contracting out" or "privatizing" a variety of operational functions, hoping to reduce costs,…
Descriptors: Outsourcing, College Instruction, Public Colleges, Community Colleges