Existing literature on university brand loyalty (UBL) has less focused on a marketing-oriented perspective, or relationship marketing, and its impact on testing UBL. The aim of this study is to identity the roles and impacts of trust and commitment, which are main factors that create a relationship, in the relationship between university service…

Change swept throughout the country with the 2018 elections, bringing 20 new governors into office. Whether returning or starting their first term, governors are taking the opportunity in their State of the State addresses to highlight achievements and outline plans for the future. Every governor who has given an address has mentioned an…

A governor's State of the State address is an opportunity to outline policy priorities, highlight past accomplishments and reflect on the condition of the state and country. In 2018, 17 governors are serving their last year in office, having reached the end of their term or deciding not to seek re-election. Many of them used their State of the…

On February 18-19, 2016, representatives of 10 states participating in the Credit When It's Due (CWID) initiative attended a convening held at the University of Utah. The meeting was led by the CWID Research Team and sponsored by the Bill & Melinda Gates Foundation and The Kresge Foundation, on behalf of the CWID Funders Collaborative. The…

The recommendations in this brief create a framework for using data effectively to make instructional decisions. The availability of student-level data for educators has pushed forward the movement to strengthen the role of data to guide instruction and improve student learning. While improvements in technology and assessments, as well as recent…

This brief explores the lessons learned from the 2016 Parents and Children Thriving Together: Two-Generation State Policy Network (PACTT Network), a collaboration between the National Governors Association (NGA) and the Center for Law and Social Policy (CLASP). Through this initiative, five states explored how to use the two-generation approach to…

Social media's established power to communicate and engage with mass audiences, combined with its largely free and easy-to-use platforms, makes it an irresistible lure for private, nonprofit and government institutions. What is murkier, but more important than ever, is solving the problem of properly planning and creating a structure so that…

State education agencies (SEAs) and local education agencies (LEAs) made clear in a recent Reform Support Network (RSN) survey and follow-up interviews that staff must have the capacity to successfully engage stakeholders through social media. This is not a new challenge for government; staff capacity -- the number of staff and their access to…

When it comes to building and maintaining a cutting-edge infrastructure on a limited budget, nobody knows more about the pain points, challenges, and workarounds than the IT professionals tasked with overseeing campus IT. In a recent roundtable discussion with "Campus Technology" contributing writer Charlene O'Hanlon, four IT…

Formula budgeting for college and university facilities maintenance is recommended because: (1) formulas inject objectivity into the budgeting process by using quantified data; (2) formulas tend to improve the equitability of treatment of comparable institutions; (3) formulas are intended to provide adequate but economical budgets; and (4)…

This report examines how New York counties can systematically and programmatically improve approaches to managing persons in need of supervision (PINS), describing approaches to truancy prevention and diversion that have been instituted nationwide and may be applicable to the PINS operating system. Researchers surveyed truancy-specific programs…

In the first two years of a three year project, the Youth-Community Coordination Project assisted five communities in five different states (Washington, Colorado, South Carolina, Georgia and Rhode Island), in developing more effective methods of dealing with problems of youth development. A profile of youth needs, attitudes and problems within the…

Statewide learner competency and assessment systems in 11 states were examined. Information was gathered through telephone interviews and a review of materials on the learner competency and assessment systems being used/developed in each state. Special attention was paid to the states' activities regarding development of the following: systematic…

Educators from five states describe how state department initiatives and state legislation have affected staff development, noting how staff developers have influenced and responded to those efforts. (Author/SM)

This report outlines the national and state environmental context for the SECCS Initiative in supporting MCH strategic planning in early childhood systems building. This strategic context has implications for roles, relationships, and activities within a planning process and ultimately an implementation process. It summarizes the opportunities and…