Reports the results of a survey that examined the role of small university libraries in Canadian communities. The discussion covers services currently available to communities, areas in which services could be improved or extended, and the benefits to be gained by both the library and the community. (19 references) (Author/CLB)

Discusses kinds of problems public librarians encounter in the process of providing legal and health information. Data are compared from two surveys of reference librarians who provide legal and health information services in Ontario (Canada) public libraries, and implications for collection development are suggested. (17 references) (LRW)

This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…

In 1971 the Board of the Midwestern Regional Library System authorized a study of the periodical collections of the major public libraries, the three universities, and one community college within the Region. It was felt that the study would have immediate implications for the Regional library's developing "Information Services Program,"…

Describes a prototype expert system that can be used in consultation mode to assist users in their searches, or in simulation coach or Socratic tutor modes to instruct professionals in the reference process. Examples of transactions in each mode are given, and a glossary is provided. (19 notes with references) (CLB)

Describes a computerized reference and bibliographic instruction system currently under development at the University of Waterloo Library. The functions of the system, which will include query negotiation, suggestions for research strategies, referral to appropriate reference materials, information on library services and locations, and library…

Describes the organizational structure of the research unit of the Parliamentary Library of Canada and lists a variety of services offered to Parliamentary members, committees, associations, and delegations. (CLB)

Discusses information agencies and issues that affect the dissemination and accessibility of Canadian government information, including the Canada Communication Group, depository libraries, the National Library, bibliographic control of government information, the Canada Institute for Scientific and Technical Information, Statistics Canada,…

This survey of 288 academic, public, and special librarians in Canada examined attitudes toward the role of bibliographic instruction in reference service. Results indicated that academic librarians stress instruction, special librarians stress information delivery, and public librarians fall between the two positions. It was found that…

Systematically examines the provision of health information in Ontario's larger public libraries. The survey, which elicited a 90 percent response rate, showed that health requests accounted for about 8 percent of all reference questions. The major problems faced by public librarians in providing health information were incomplete or unclear…

The guide identifies over 50 source materials relevant to the study of Canadian politics and government available in the reference department of McLennan Library at McGill University. Sections I and II list almanacs and current biographical sources. These include a directory of federal and provincial government, biographical sketches of prominent…

Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…

Most academic libraries undertake the collection and reporting of statistical information on activity levels for many aspects of both technical and public services. Data on reference activity are used for a variety of purposes within the library, primarily to facilitate planning and improve delivery of reference services, and also externally,…

In 1971 a study was made of library services in the Georgian Bay Region, which includes Bruce, Grey, Dufferin, and Simcoe counties in Ontario, Canada. The region covered a complex variety of library jurisdictions, from county libraries to numerous city, town, village, township, and Indian libraries. The study encompassed current status and…

Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…