For anyone in a leadership position, responsible for the performance of others, there is always an obvious concern with the quality of the work performed and the adherence to the mission, vision, values and culture of the organization. Traditional methods of assuring quality performance include some form of performance appraisal, giving feedback…

Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively…

The corpus of existing curricular practices relating to the applied degree provides some opportunity to re-visit the Mission of Colleges of Applied Arts and Technology (CAATS) and transcend local and situated boundaries to consider the relatedness of what members of CAATS do well, what new activities they should be considering and how they face…

The design, management, and effectiveness of systems of higher education are examined in 12 countries: Australia, Canada, the Federal Republic of Germany, France, Iran, Japan, Mexico, Poland, Sweden, Thailand, the United Kingdom, and the United States. Previous reports have been published by ICED on each country, upon which this report is based.…

Internationalisation is one of the most powerful forces for change in contemporary higher education. This article looks first at the motivation of four leading institutions in seeking to develop a strategy for internationalisation. Second, the wide range of activities and initiatives undertaken by these universities is examined covering teaching…

Of 35 prominent Chief Executive Officers (CEO's) from 10 Canadian provinces participating in this study, 31 were interviewed by telephone and 4 in writing. The vast majority of CEO's (82 percent) agreed that they work in an increasingly political environment. Many CEO's perform a "screening function" between community groups and the…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for district supervisors. Addressed in the individual sections of the guide are the following skill areas: management skills, administrative duties, personnel relations,…

Many full-time MBA programs limit their effectiveness by clinging to functionalism. At best, they have made incremental changes to meet the market demand for MBA graduates. These changes, in most cases, have failed to integrate the various functional facets of complex business challenges. For insights into how to do so, many business schools need…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for rehabilitation officers. Addressed in the individual sections of the volume are the following skill areas: human development and behavior, administrative skills, public…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for social workers. Addressed in the individual sections of the volume are the following skill areas: counseling, income assistance, administration, courtwork, government…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for child care counselors. Addressed in the individual sections of the volume are the following skill areas: parenting skills, child care methodology, working relationships,…