In its earliest form, Strategic Enrollment Management (SEM) focused on recruiting students, but soon included a focus on student success, defined in terms of retention and graduation. Several researchers have noted that developing effective student services, as well as establishing strong lines of communications across departments, are key…

Discussed in this article are the different governance models in international student services in Canadian and Chinese universities. Informing this study were 39 international student service providers from 38 top Chinese universities while interacting with their Canadian counterparts in a professional development program in Canada. The derived…

In January 2016, the International Association of Student Affairs and Services (IASAS) offered a global professional mentoring programme that would link student affairs leaders internationally with new graduates and early career professionals in student services. Protégé participants were primarily new graduates of preparatory programmes in…

Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…

This article focuses on high school to university transitions for Indigenous youth at universities in British Columbia, Canada. The study is premised on an Indigenous research design, which utilizes the concept of visioning and a storywork methodology (Archibald, 2008). The results challenge existing institutional and psychological approaches to…

In this article, we synthesize literature related to the experiences of students with learning disabilities in postsecondary settings, including support service initiatives. We also synthesize the role of the learning strategists in context of working with these students. We then explore the daily experiences of two senior learning strategists…

Chief Student Affairs Officers (CSAOs) are senior-level student affairs personnel. In 2011, 33 CSAOs responded to a national survey and provided a professional perspective on field development, student services, as well as predicted five-year trends for student affairs. In 2013, 17 CSAOs responded to the same survey and provided further…

This study examined student affairs and services staff members' perceptions of their work relative to items developed from the Canadian Association of College and University Student Services' (CACUSS's) mission statement (CACUSS, 1989). Using data collected from student affairs and services staff members at English-speaking postsecondary…

Dialogue about Catholic identity has been taking place at American Catholic colleges and universities since the publication of Ex Corde Ecclesiae in 1990. That student affairs professionals do their work within the context of the mission of the university is a concept that has been accepted from the earliest stages of the establishment of student…

This study evaluates the effectiveness of providing the Mental Health First Aid training program to student affairs staff. The objective of the training was to increase knowledge of mental health, enhance sensitivity, and raise confidence to intervene and assist individuals experiencing a mental health issue. We found the training successfully met…

Student affairs and services divisions and the partnerships and collaborations in which they engage with faculty, students, and the community form the structural centre of institutions' approaches to student support. Although past research has identified areas typically associated with the student affairs and services portfolio and factors that…

Native American students find sources of strength in their families, communities, and culture. This article reviews the experiences of 26 Haudenosaunee (Iroquois) college graduates who lived in residence halls while enrolled in college. These students obtained college educations while remaining culturally centered by going home often, some said…

We examined subjective experiences in activities and perceptions of growth in a sample of first-year female university students (N = 196; age range = 17 to 19 years old, M = 18.48, SD = 0.53; the most common ethnic affiliations were British Isles, 51% of respondents, Canadian, 34%, French, 14%, and German, 8%). Students described 4 activities,…

Reviews how counselors may review developments in guidance counseling and training advancement. Increased counselor demand, needs for quality counseling and career education are predicted. Curriculum will be the base of power. Counselors will be rooted in the real world. They will meet adult student's needs. (BEF)

The University of Guelph Learning Commons brings student affairs professionals and librarians together to offer students a coherent and integrated approach to learning, writing, research, and technology support. It is distinguished by three characteristics: (1) a partnership model between academic and student affairs; (2) a solid foundation of…