The Elderly Service Workers' Training Project (ESWTP) was designed to identify the problems encountered by human service workers in their daily contact with older adults. A needs assessment (mail survey and structured personal interview) was conducted throughout Manitoba to identify and document the scope of human service workers' on-the-job…

This manual is intended to assist instructors and facilitators in making effective use of the instructional modules of the Elderly Service Workers' Training Project (ESWTP) and provide technical development information regarding the ESWTP authoring system. (ESWTP training materials have been developed to help human services personnel understand…

This learning module, which is part of a three-block series intended to help human service workers develop the skills necessary to solve the problems encountered in their daily contact with elderly clients of different cultural backgrounds, deals with communication and adjustment from the standpoint of the cultural heritage of elderly Native…

Describes educational processes to enable non-Indian social work educators to support development of Indian social service workers. Suggests holistic/ecological/systems perspective, facilitator/mentor role, mutuality, maximizing differences, empowerment, and structural approach. Discusses effective helping methods and roles for Indian social…

This learning module, which is part of a three-block series intended to help human service workers develop the skills necessary to solve the problems encountered in their daily contact with elderly clients of different cultural backgrounds, deals with communication and adjustment from the standpoint of the way in which elderly Native Canadians…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for rehabilitation officers. Addressed in the individual sections of the volume are the following skill areas: human development and behavior, administrative skills, public…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with core competencies necessary for human service workers as a group. Addressed in the individual sections of the volume are the following skill areas: client interactions, service delivery, personal and…

This monograph presents 26 papers addressed to workshop sessions representing thought and innovation in employment counseling and vocational guidance. Two papers are written in German, one in French, and 23 in English. Abstracts preceding each paper appear in the two languages other than that used for the paper itself. Topics covered include…

This booklet lists and describes materials that can be used for employment counseling in Canada. The booklet is organized in two parts. The first part lists and describes counseling tools. Some of the tools listed include Moving On, the Canadian Occupational Interest Inventory, the General Aptitude Test Battery, Index to Canadian Occupations,…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for family support workers. Addressed in the individual sections of the volume are the following skill areas: communication skills, self-awareness, community involvement,…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for financial assistance workers. Addressed in the individual sections of the volume are the following skill areas: interaction with clients, documentation responsibilities,…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for social workers. Addressed in the individual sections of the volume are the following skill areas: counseling, income assistance, administration, courtwork, government…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for child care counselors. Addressed in the individual sections of the volume are the following skill areas: parenting skills, child care methodology, working relationships,…

This paper examines quality issues in career guidance, counseling, and information services in Europe and elsewhere from a range of different perspectives related to economic, ethical, and/or effectiveness criteria. Selected examples from the European Union member states, Canada, and the United States are used to illustrate how quality is…