In Canada, only 44% of members of academic governance bodies at universities feel that their boards are effective decision-making bodies (Jones, Shanahan, & Goyan, 2004). In this study, we examined the views of senators at a British Columbia university regarding their senate's effectiveness in decision-making, including structures, processes, and leadership, and their suggestions for potential changes. Eight interviews were conducted with current or recent former senators in May 2012; each interview lasted 30 to 60 minutes. At the time of the interviews, fewer than half of the senators stated that the senate was effective, with concerns concentrated in the areas of committees, participation of faculty and students, and level of debate. This research has implications for enhancing the effectiveness, legitimacy, and credibility of institutional academic governance structures and processes, particularly in the Canadian context.