This report describes a set of procedures for conducting a literacy task analysis so that employers, educators, and trainers can understand the basic workplace training needs of employees. Four sections are included: (1) bridging the gap--demands, skills, and solutions in the United Kingdom, the United States, and Canada; (2) job, task analysis, and literacy task analysis; (3) results of the literacy task analysis; and (4) using the project results in different occupational sectors. The third section examines five case studies in the following job areas: motor vehicle repairer; grocery store receiver, retail sector; pre-cast repair and cleaning laborer; assistant grocery manager, retail sector; and butcher and butcher supervisor. Appendix A addresses the applicability of literacy task analysis to a variety of workplace situations in nine occupational sectors: (1) hospitality; (2) education; (3) financial; (4) retail; (5) manufacturing; (6) natural resources; (7) transportation; (8) construction trade; and (9) health care. Forty-one references are included. (NLA)