The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

This study examines employee perspectives of leader behavior to better understand how these perspectives influence and shape employee work experiences. Creating empowering work environments in today's workplace is an ongoing challenge for leaders and managers. Research has shown that leaders who work to build interpersonal relationships with…

From the perspective of newcomers to Canada, using English as an additional language (EAL), this study explores how newcomers' interlocutors might impede workplace communication. Six participants speaking EAL and with a variety of language backgrounds shared their workplace experiences. Qualitative data were collected through semi-structured…

This article presents study results on workplace writing from English-as-an-additional-language (EAL) employees' perspectives, and shares findings about how educational institutions in British Columbia can better prepare EAL students to write in the workplace. In post-secondary academic writing, content rather than writing accuracy is often…

Objectives: The value of workplace wellness programmes (WWPs) has been established in the literature. Such programmes, however, have an increased likelihood for success when both management and non-management employees' perspectives and needs are incorporated into development and implementation. This study aimed to identify the perspectives of…

'Employers know that they can hire worldwide now … so, there is limitless supply of people … who can do the job … . they're all qualified, most of them are actually over-qualified … . I'm a wage slave basically, I don't think we have very much social status … . we are replaceable workers … I mean, the employer holds all the cards really. We are…

Since the 1980s, research on employment conditions in post-secondary institutions has focused on the growth of contingent academic workers, or what the Higher Education Quality Council of Ontario (HEQCO) has labelled "non-full- time instructors" (Field, Jones, Stephenson, & Khoyetsyan, 2014). Very little attention, however, has been…

Background: Studies have shown that staff who support adults with intellectual disabilities (ID) are exposed to challenging behaviour in their work including client aggression. Exposure to aggressive behaviour has been associated with staff stress and burnout. Study samples have been small however, and there has been very little data exploring…

This article presents findings from an exploratory, qualitative study whose objective was to identify professionals' perceptions of organizational factors that support or hinder the implementation of family-centered practice (FCP). Two disability services organizations in Manitoba, Canada, were selected as the research sites. In 2002, all staff…

The career paths (ascending, interesting, uninteresting, descending) of 124 White Canadian francophones (62 men, 62 women) who had experienced nonstandard and precarious work for the last three years were examined in relation to the participants' profiles of commitment to three life roles (work, family, and duality, that is, investment in both…

This paper reports results to date of a three-year project by Athabasca University, intended to determine the education and training needs and interests of employees in a work camp in northern Alberta's oil sands. (Future reports will address results of efforts to provide programming suiting the needs identified, and the uptake, satisfaction,…

Surveyed 188 psychiatric social workers, finding overall positive level of job satisfaction. Overall job satisfaction was found to be primarily determined by position satisfaction. Major correlate of position satisfaction was professional respect received from other disciplines and not specific tasks performed. Results showed importance of…

The study that informs this article investigated how online learners' participation in and perception of their sense of learning community contributed to or affected their relationship to their workplace environment and their workplace colleagues. The findings support contentions that, in the workplace, the work itself constitutes the most…

The Job Attitude Scale was administered to majors and captains and to upper-middle managers and lower-middle managers of industrial organizations. The results were discussed in view of job environment and job level. (Author)

Studies 1 and 2 explored the factor structure of the Approaches to Work Questionnaire (AWQ) and Workplace Climate Questionnaire (n=305, n=172). Study 3 tested scales and structure of the revised AWQ, identifying three factors: deep, surface-rational, and surface-disorganized workplace learning. Workplace Climate Questionnaire components were good…