Analysis of calls made to a northern Canadian Inuit crisis line in the territory of Nunavut between 1991 and 2001 revealed that the majority of users were adult females who called to discuss problems primarily related to relationships and loneliness/boredom. Younger callers tended to make prank calls. The volunteer staff used mostly empathetic…

This report, in French- and English-language versions, synthesizes the policy laid down in the "Think and Act Family" guide, which Quebec's Conseil de la Famille made public in 1989. The report is intended for those who work with families in any function, such as a volunteer, a professional, or an administrator; it emphasizes that a…

A practicum at a crisis intervention center in the middle of a large Canadian city in Ontario was designed to offer crisis intervention, shelter, and non-residential support for runaway and homeless youth, ages 16 to 21, who lived on the streets or in emergency shelters. The practicum provided an opportunity for program staff to develop a…