According to expectation violation theory, job applicants can be upgraded or downgraded during an interview when their accent does not match employers' speech expectations. Focusing on the employment of second language French job candidates in Québec, this study explored this issue dynamically in terms of how expectations may impact the trajectory…

Newcomers to Canada with low proficiency in English or French often face challenges in the workforce (Kustec, 2012). While language classes provide workplace language training, not all newcomers are able to attend face-to-face classes (Shaffir & Satzewich, 2010), suggesting a need for outside the classroom, occupation-specific language…

This paper examines the textual coverage of the topic of work in Canadian English--language introductory sociology textbooks. Our findings are based on a content analysis of 21 Canadian texts published between 2008 and 2012. We found that only 12 of 21 textbooks included a chapter on work, suggesting that work occupies a peripheral position in…

This book brings together current research by leading international scholars on the often contentious nature of language policies and their practical outcomes in North America, Australia and Europe. It presents a range of perspectives from which to engage with a variety of pressing issues raised by multilingualism, multiculturalism, immigration,…

The graduate of the Steamfitter-Pipefitter apprenticeship program is a certified journeyperson who will be able to: (1) install and maintain high pressure and low-pressure steam and hot liquid systems, including various process and industrial systems; (2) fabricate, join and install any pipe system used for various purposes in buildings, using any…

This guide, prepared by the Canadian Office of Manpower and Immigration, intends to inform secondary students of many alternative employment possibilities and educate the students as to qualifications required. Interviews with workers in various fields of the protective services careers detail what students can expect and what is expected of them…

Data from 238 Canadian employees in human services, service/sales, management, clerical, and physical labor occupations indicated that hose performing "people work" did not have significantly higher emotional exhaustion. There were differences between job-focused emotional work (work demanding emotional expression) and employee-focused…

This teacher's manual is designed to serve as a practical planning and instructional tool to assist teachers in implementing each of the three components of the Integrated Occupational Program in Practical Arts, Grades 8 and 9, in Alberta (business education, personal and public services, and technical occupations). Information on using the manual…

This guide, prepared by the Canadian office of Manpower and Immigration, informs secondary students of many alternative employment possibilities, and educates the students as to qualifications required. Interviews with workers in various fields of the personal services careers detail what students can expect and what is expected of them for each…

Surveys of Canadian and U.S. associations compared the two countries' certification processes for paraprofessionals. Using the Canada-U.S. Free Trade Agreement and its effect on the service sector, it was found that cultural differences complicate transborder occupational mobility, a finding with implications for Europe in 1992. (SK)

The graduate of the Cook apprenticeship program is a certified journeyperson who will be able to: (1) responsibly do all work tasks expected of a journeyperson; (2) be able to supervise, train and coach apprentices; (3) know the required sanitation standards and regulations in order to produce wholesome food; (4) have a thorough knowledge of…

NATIONAL AND INTERNATIONAL LEADERS IN THE FIELDS OF ECONOMICS, EDUCATION, PUBLIC AND WORLD AFFAIRS, GOVERNMENT, MANPOWER UTILIZATION, LABOR, AND INDUSTRY PARTICIPATED IN A CONFERENCE ON MANPOWER UTILIZATION AND TRAINING TO REVIEW TRAINING NEEDS AND PROPOSALS FOR MEETING THEM AT ALL SKILL LEVELS, FROM THE DISADVANTAGED GROUPS TO THE PROFESSIONALLY…

This paper offers findings from a case study of western Canada's Tourism Learning System (TLS) initiative. TLS aims to facilitate possible adoption of a national tourism learning system, as well as adaptation of development principles to other industries. The tourism industry now accounts for more than 25% of the world's trade and nearly 10% of…

A SYNOPSIS IS OFFERED OF SIX DIFFERENT OUTWARD-BOUND PROGRAMS, EACH OF WHICH IS AN ADAPTATION OF THE BASIC OUTWARD-BOUND PHILOSOPHY OF HAVING YOUNG PEOPLE RECOGNIZE FOR THEMSELVES THEIR PHYSICAL, EMOTIONAL, AND SPIRITUAL CAPABILITIES SO THAT THEY WILL DEVELOP A STRONG SENSE OF SELF-RELIANCE AND INNER STRENGTH. THE ADAMS COUNTY, COLORADO,…

This "how-to" manual provides a method for improving job-related training for employers and entry-level workers. The manual examines literacy task analysis practices, tools, and techniques so that service providers can meet the demands of a specific situation. Nine sections are as follows: (1) the changing workplace; (2) preparing for a…