The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

Youth well-being is of central importance, now, perhaps more than ever before. In the wake of the covid pandemic, youth need emotional support and connection throughout the academic year and summer months. Camp is a primary method of summer programming in America and thus may be an important conduit for mental, emotional, social, and spiritual…

This study examines employee perspectives of leader behavior to better understand how these perspectives influence and shape employee work experiences. Creating empowering work environments in today's workplace is an ongoing challenge for leaders and managers. Research has shown that leaders who work to build interpersonal relationships with…

'Employers know that they can hire worldwide now … so, there is limitless supply of people … who can do the job … . they're all qualified, most of them are actually over-qualified … . I'm a wage slave basically, I don't think we have very much social status … . we are replaceable workers … I mean, the employer holds all the cards really. We are…

Purpose: The purpose of this paper is to investigate the association between employees' perceptions of diversity training (DT) existence and effectiveness with organizational commitment (OC), and career satisfaction (CS). Design/methodology/approach: The analyses in this paper utilize survey data collected between 2006 and 2007 from over 11,000…

Surveyed 188 psychiatric social workers, finding overall positive level of job satisfaction. Overall job satisfaction was found to be primarily determined by position satisfaction. Major correlate of position satisfaction was professional respect received from other disciplines and not specific tasks performed. Results showed importance of…

Explores attitudes among Canadian news workers, finding that more professionalism, a less formal and smaller organization, media sector, and several social attributes lead to more job satisfaction. Shows that newspaper workers were most satisfied due to a combination of intrinsic factors, such as autonomy, authority, and control of work; and…

Opportunities for training and development are paramount in decisions regarding employee career choices. Despite the importance, many research studies on job satisfaction do not address satisfaction with workplace training as an element of overall job satisfaction, and many job satisfaction survey instruments do not include a "satisfaction…

This article reports on the development of a short questionnaire to measure work engagement--a positive work-related state of fulfillment that is characterized by vigor, dedication, and absorption. Data were collected in 10 different countries (N = 14,521), and results indicated that the original 17-item Utrecht Work Engagement Scale (UWES) can be…

Spector's Job Satisfaction Survey was used to measure the job satisfaction of librarians in the three English-language universities in the Province of Quebec, Canada. Results showed that though librarians working in these institutions are generally satisfied, they are dissatisfied with communication and operating procedures. The relationship…

It is expected that by 1990 the majority of clerical and managerial workers in North America will use computers in their daily work. An integrative model was developed which views quality of work life as an ever changing dimension influenced by computerization and by perception of career success and non-work factors. To test this model, a study…

Surveyed 229 American and 339 Canadian correctional officers so as to ascertain cross cultural similarities and differences. Results indicate that most of the similarities related to attitudes toward correctional work, such as job satisfaction, custody orientation, and quality of working life. Differences were related to administrative practices…

The quality of jobs in nonprofit organizations in Canada was examined through a review of data from Canada's Workplace and Employer Survey, which collected data from a nationally representative sample of Canadian workplaces and paid employees in those workplaces. Key findings of the analysis were as follows: (1) overall, compared to the for-profit…

The Changing Employment Relationships Project examined the importance of good employment relationships for workers, employers, and public policy. A nationally representative sample of 2,500 employed Canadians was surveyed, and 8 focus groups were conducted. The research findings were analyzed to explain the multidimensional nature of the…

This book examines trends and problems in Canadian workplaces and advocates a people-centered agenda for improving the quality of working life. Chapters 1-9 discuss the following topics: the future of work; the crisis in work; what Canadians want from work; the "new economy"; education, skills, and the knowledge economy; youth and work;…