This study presents a critical exploration of one of the "ACRL Framework" concepts by examining it in the context of professional practice. Semi-structured interviews were conducted with health and human service professionals at a community health centre to explore how information literacy (IL) is experienced in the workplace. Value…

The cost of health care services and supports for mental health and addictions is important to know. In order to calculate it, one must know "who" is receiving "what" is being provided by "whom" at what "price". Without tracking these types of data, it is difficult to know the cost of the activities being…

In the rural regions of Nova Scotia, the Network for Children & Youth of Eastern Nova Scotia is attacking the problem of service fragmentation. The network addresses the multiple factors of health that contribute to the well-being of populations by coordinating the efforts of the 37 member agencies. Accomplishments and practical rules for…

A program was introduced by the provincial government of Alberta to meet the special needs of children from birth to eight years of age and their parents. The program plan was to coordinate the agencies which provide educational, home based health and resource services to young children and their families. (SE)

Canada's deinstitutionalization and decentralization of mental health services has confronted communities with many problems. Families of the mentally ill are being required to do major caregiving without being provided with the necessary resources, as this case study illustrates. Counselors and health care professionals involved with families…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for health care workers. Addressed in the individual sections of the volume are the following skill areas: communication skills, professional attitudes and responsibilities,…