According to expectation violation theory, job applicants can be upgraded or downgraded during an interview when their accent does not match employers' speech expectations. Focusing on the employment of second language French job candidates in Québec, this study explored this issue dynamically in terms of how expectations may impact the trajectory…

This book brings together current research by leading international scholars on the often contentious nature of language policies and their practical outcomes in North America, Australia and Europe. It presents a range of perspectives from which to engage with a variety of pressing issues raised by multilingualism, multiculturalism, immigration,…

This article summarizes the results of a study undertaken to investigate the question of second language retention by federal bilingual employees in Canada. (CLK)

A description of the French language training program used in Canada's Public Service Commission outlines its two components, a core course for lower levels and an independent study package, and other program aspects, including program characteristics, application of the communicative approach, notions as organizing principles, methodology, tests,…