The purpose of this phenomenological dissertation-in-practice was to identify which pedagogical tactics facilitated practical and professional administrative office skill development among graduates from Ontario, Canada's "Bachelor of Business Administration" (B.B.A.) program. The research questions that guided this study defined a goal…

The findings of a literature review of business education in Great Britain, the United States, and Canada were as follows: business education will be in greater demand in the high school and it will be extended downward into the elementary school and upward into the postsecondary institutes, especially in the areas of keyboarding and computer…