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Sargeant, Joan; MacLeod, Tanya; Murray, Anne – Journal of Continuing Education in the Health Professions, 2011
Introduction: Recent research suggests that effective interprofessional communication and collaboration can positively influence patient satisfaction and outcomes. Health professional communication skills do not necessarily improve over time but can improve with formal communication skills training (CST). This article describes the development,…
Descriptors: Health Occupations, Health Personnel, Outcomes of Education, Patients