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Direct linkPhillip R. Ollenberg – ProQuest LLC, 2024
The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…
Descriptors: Foreign Countries, Student Personnel Services, Higher Education, Job Satisfaction
