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Peer reviewedHeald, Carolyn A. – Canadian Library Journal, 1992
Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and…
Descriptors: Archives, Classification, Foreign Countries, Library Services
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1980
This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Expenditures
