Libraries continue to spearhead initiatives to incentivize instructors to adopt, adapt, and create open educational resources (OER). However, these programs often do not explicitly require educators to preserve the OER they create. Drawing on an analysis of semi-structured interviews with six experts, this article presents considerations for…

This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…

This study aims to identify factors and behaviors associated with user dissatisfaction with a chat reference interaction to provide chat operators with suggestions of behaviors to avoid. The researchers examined 473 transcripts from an academic chat reference consortium from June to December 2016. Transcripts were coded for 13 behaviors that were…

Legal, privacy and ethical concerns impacted data sharing among post-secondary institutions in academic collaboration in Ontario. The legal/ethical environment was embodied by FIPPA (Freedom of Information and Protection of Privacy) legislation, Research Ethics Board protocols and Institutional Acts enacted by the provincial parliament.…

The rapid adoption of online technologies to deliver postsecondary education amid the COVID-19 pandemic has highlighted the potential for online learning, as well as important equity gaps to be addressed. For over ten years, McMaster University has delivered graduate global health education through a blended-learning approach. In partnership with…

Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…

There is an Indigenous resurgence in education occurring globally. For more than a century Euro-western approaches have controlled the provision and quality of education to, and for Indigenous peoples. The World Indigenous Research Alliance (WIRA) established in 2012, is a grass-roots movement of Indigenous scholars passionate about making a…

The WICHE Cooperative for Educational Technologies (WCET) has long been interested in multi-institutional consortia and systems that help their member institutions share resources with the goal of increasing the institutional capacity for technology-enhanced courses, programs, and student support services. WCET's Consortia Group has focused on the…

Universities traverse epistemic, sectoral and geopolitical boundaries with increasing frequency, but along the way encounter challenges in mitigating unequal capacities, soaring costs and proprietary concerns. The bridging of disparate stakeholder interests requires an enormous effort, as research policies, institutional norms and organizational…

Surveys library directors in the Ontario Council of University Libraries consortium regarding weeding, last copy print archiving, and the role of the consortium. Responses reveal divergent opinions but an answer lies in partnerships. Cost remains an over-riding factor and the uncertainty of future budgets make commitment to long-term planning…

Established in 1972, the Association of Canadian Community Colleges (ACCC) is the national and international voice of Canada's colleges, institutes, cegeps, university colleges, and polytechnics. This report outlines highlights of the Association's activities over the 2009-2010 year. The auditors' report is also included. [For "Association of…

The distinctive role of the university in society is always fragile and always in jeopardy. At its core, that role is primarily extending and deepening human understanding through research, scholarship, and teaching. This report presents an analysis of the following 12 collaborations between Canadian Universities and corporations, donors, and…

This annual report explores the state of international education in Canada, taking an in-depth look at international students, study abroad by Canadian students, Canadian education overseas, as well as the overall internationalization agenda in Canada. The report features results of an international student survey and case studies from member…

The National Survey of Student Engagement (NSSE) documents dimensions of quality in undergraduate education and provides information and assistance to colleges, universities, and other organizations to improve student learning. Its primary activity is annually surveying college students to assess the extent to which they engage in educational…

A principal characteristic of the Canadian experience with e-learning is the uniquely Canadian feature of provincial jurisdiction over education. Canada is the only country that does not have a national department or ministry of education. Therefore, any investigation of e-learning in Canada must focus more on specific provincial initiatives in…