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Sargeant, Joan; MacLeod, Tanya; Murray, Anne – Journal of Continuing Education in the Health Professions, 2011
Introduction: Recent research suggests that effective interprofessional communication and collaboration can positively influence patient satisfaction and outcomes. Health professional communication skills do not necessarily improve over time but can improve with formal communication skills training (CST). This article describes the development,…
Descriptors: Health Occupations, Health Personnel, Outcomes of Education, Patients
Sargeant, Joan; Mann, Karen; van der Vleuten, Cees; Metsemakers, Job – Journal of Continuing Education in the Health Professions, 2008
Introduction: Accurate self-assessment appears to be difficult and, some would propose, even impossible. Recent reviews suggest that peer assessment may be more accurate and that multisource feedback (MSF) may inform self-assessment. We had conducted a series of studies of family physicians in an MSF program including assessments from patients,…
Descriptors: Self Evaluation (Individuals), Physicians, Teacher Role, Family Practice (Medicine)