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Preston, Katharine Harris – 1970
The Metropolitan Cooperative Library System in California is a group of 17 autonomous community libraries which have joined together to provide better services to their patrons. This survey of the reference resources and services of the system was conducted by personal interviews at each of the member libraries. The focus is upon reader oriented…
Descriptors: Interlibrary Loans, Library Circulation, Library Cooperation, Library Networks
Ahlgren, Alice E. – 1975
Lockheed has undertaken Project DIALIB to determine whether online retrieval services could be useful to the general public, and if the public library could serve as the linking agent for these services. As part of the study, DIALOG, Lockheed's online reference retrieval system, has been made available to the public through four public libraries…
Descriptors: Computers, Costs, Formative Evaluation, Information Retrieval

Childers, Thomas A. – Library Quarterly, 1997
Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…
Descriptors: Ethnic Studies, Information Retrieval, Information Seeking, Library Collections