"Creating the Visitor-Centered Museum" offers insight into why and how 10 case study museums have transformed to serve the needs of their public. Susan Spero interviews authors Peter Samis and Mimi Michaelson about the purpose of the book, their case study choices, the key characteristics of visitor-centered institutions and their…

Purpose: Many recent articles discuss the increased marketization of higher education, but few examine whether such practices are executed at their optimum level of efficiency and efficacy. This study addressed the significant lack of research in this area and answers the central question of how optimally public relations and marketing departments…

Decades of research emphasize that information alone rarely influences environmental behavior. We addressed the question of, "what, then, does influence environmental behavior?" by asking more specifically: what factors mediate the relationship between learning about environmentally related issues and engaging in environmentally related…

Purpose: The purpose of this study is to map and analyze sustainability activities and relationships at the seven Claremont Colleges and graduate institutions using social network analysis (SNA) to inform sustainability planning and programming. Design/methodology/approach: Online surveys and interviews were conducted among faculty, staff and…

The purpose of this study was to explore distributed leadership and how leadership practices are actualized in three selected schools in Southern California. This qualitative, multiple case study used survey research and interviews to assess how distributed leadership was practiced in three selected elementary schools located within one school…

Purpose: This paper is one of seven in this volume, each elaborating different approaches to quality improvement in education. The purpose of this paper is to delineate a methodology called positive deviance. Design/methodology/approach: The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an…

Inadequate software development collaboration processes can allow technical debt to accumulate increasing future maintenance costs and the chance of system failures. The purpose of this qualitative case study was to explore collaboration strategies software development leaders use to reduce the amount of technical debt created by software…

This article extends two conversations in the heritage language (HL) scholarship: 1) the need to strengthen the linguistic self-confidence among receptive bilinguals (who are typically associated with beginning-level HL students); 2) the need for more critical explorations of receptive bilinguals' self-reported, albeit minimal, spoken Spanish in…

In 2012, the United States Agency for International Development allocated $137 million to fund seven universities to create "development labs" to advance social/economic progress and reduce poverty. International economic development has become a booming field and industry but is also highly contested. The function of the university as a…

Principals used distributed leadership, as suggested by researchers, to actively engage teacher leaders in instructional leadership responsibilities. It was not known how high school principals' distributed leadership practices enabled teacher leaders to assist principals with instructional leadership responsibilities. The purpose of this…

In contrast to studies focusing on digital games as learning tools, this study shows how young children use digital games as a means of facilitating spontaneous play in their everyday lives. This article highlights how 4 three-year-old children's play with digital games revealed their ability to create new forms of play by mixing their digital…

Political and societal pressures are influencing kindergarten teachers and their classroom practices on a national level. Teachers' receptivity to reforms depends to a large degree on their buy-in to the change effort. Drawing on analyses of interviews with kindergarten teachers across school and districts, this study examined teacher buy-in to an…

Traditional school districts do not have a lot of experience with virtual schools and have lost students to state and charter virtual schools. To retain students and offer alternative learning opportunities, more public districts are starting their own virtual schools. This study was an examination of foundational processes at three California…

In this dissertation, I explored the pedagogical content knowledge of in-service high school educators recently assigned to teach computer science for the first time. Teachers were participating in a professional development program where they co-taught introductory computing classes with tech industry professionals. The study was motivated by…

This paper presents the voices of thirteen pre- and in-service teachers to showcase their perspectives of culturally relevant pedagogy as a teaching framework. Positionality, critical consciousness, and cultural assets are used as foundations to explore social justice pedagogy. These new teachers discuss the challenges they face in making the…