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Direct linkOzcelik, Hakan; Paprika, Zita Zoltay – Journal of Management Education, 2010
Cross-cultural interactions are inherently emotional processes because they involve a considerable amount of uncertainty and a potential for misunderstanding. This study aims to fill a gap in the literature by designing an easy-to-implement teaching module that brings emotions and emotional awareness more centrally into analysis of cross-cultural…
Descriptors: Intercultural Communication, Business Communication, College Students, Business Administration Education
