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Singh, Monica; Emmelhainz, Celia – SAGE Open, 2019
We know that unaffiliated users access books, reference services, and databases at our libraries, but how do they experience this access? The library science literature reveals a range of ethical concerns around how we serve unaffiliated users, meaning those who are not current students, faculty, or staff. Yet this literature is often based on…
Descriptors: Academic Libraries, Users (Information), User Needs (Information), Access to Information