Much recent discussion has focused on the pros and cons of cloud computing. Some institutions are attracted to cloud computing benefits such as rapid deployment, flexible scalability, and low initial start-up cost, while others are concerned about cloud computing risks such as those related to data location, level of service, and security…

When the author was brought on as CIO of Westmont College in October 2008, the president, Board of Trustees, and campus environment made it clear that technology needed a major overhaul to meet the college's growing requirements. Also, these changes needed to happen without significantly increasing the IT budget or staff. Marketing Charts…

Today's higher education environment is marked by heightened accountability and decreased budgets. In such an environment, no higher education institution can afford to ignore alternative approaches that could result in more effective and less costly solutions. Open-source software (OSS) can serve as a viable alternative to traditional proprietary…

As social media--which includes blogs, social networking environments, person-to-person and broadcast messaging, and other Web 2.0 applications--becomes more pervasive, their use has significant implications for emergency management practice and policy. Information and communication technology (ICT) enables people--disaster survivors, curious…

Technology has made available to teachers and students a broader array of tools than ever before to enhance fundamental goals of education, including critical thinking, problem solving, and communication. While some educators have enthusiastically embraced these tools and continually seek ways to enhance student learning through their use, others…

With a new wave of campus IT solutions comes a familiar challenge: How does one encourage and help build distributed applications without being overrun by stovepipe solutions? Anticipating significant enrollment growth (5 percent per year) for the next several years, double-digit annual growth in funded research, and little chance that resources…

Human-centered design, human-computer interaction, participatory design, and the ubiquitous ethnographic study are deeply embedded in the vernacular of technology developers and IT support personnel. In the academic world, researchers hope increased knowledge about "users in the wild" will result in the design of more useful and usable…

Student response systems, commonly referred to as "clickers," have become an important learning tool in higher education. With a growing number of faculty using the technology to promote active learning, student engagement, and assessment, most campuses have seen increasing clicker use. And with faculty bombarded by multiple,…

University collections are a vital source of knowledge for researchers and often a source of pride for universities. Without an effective way to manage and query them, however, collections often go underutilized. Parts of a collection can remain untapped for years, and the larger it grows, the more difficult management becomes. Unfortunately,…

Performance measurement can be a difficult political as well as technical challenge for educational institutions at all levels. Performance-based budgeting can raise the stakes still higher by linking resource allocation to a public "report card." The 23-campus system of the California State University (CSU) accepted each of these…

Budget pressures compel everyone in higher education to demonstrate value in IT investments, using both quantitative and qualitative information. Like many institutions, however, both Stanford and Massachusetts Institute of Technology (MIT) have found themselves forced to rely more on anecdotes than on management information to guide decisions. In…

In spring 2003, the Distance Education Network (DEN), Viterbi School of Engineering at the University of Southern California (USC), had 860 students and more than 1,000 enrollments in 70 courses toward 10 different degrees. Typically, for assignments in engineering courses, professors require students to show how their answers are derived so that…