This quantitative study investigated e-mail responsiveness by community colleges in the nine mega-states to an inquiry from a prospective student. Noel-Levitz (2006b) reported that prospective students want to receive an e-mail with information about an institution prior to applying for admission. Specifically, high school juniors and seniors want…

As a founder of the University Leadership Initiative, an advocacy group for undocumented students in Texas, Julieta Garibay sorts through the numerous e-mails her organization receives daily. Before the economic downturn, most of the e-mails were from students in the state. Now, because Texas is a rare exception in allowing undocumented college…

With tuition on the rise, Auxiliary Services departments at a variety of colleges and universities are proving that they can innovate and still save their parent institutions cash. Primary areas of innovation include: (1) With advancements in technology, institutions are moving campus purchasing programs into the wireless space; (2) As junk mail …

Faculty at 11 higher education institutions in California, New Mexico, Texas, and northern Mexico have been experimenting with computer conferencing on the BESTNET (Bilingual English-Spanish Telecommunications Network). The growing system is credited with creating an international student-faculty community that crosses cultural barriers for…