IT leaders today must not only provide but also decide: which tools and services should they continue to supply, which are better delivered by others, and perhaps most critically, which methods from among the bewildering array of alternative sourcing strategies will best serve their faculty, staff, and students. In 2009, the EDUCAUSE Center for…

Bertillon cards are underutilized resources, often regarded as the remnants of an antiquated nineteenth century police identification system. Through the application of computer search techniques, data manipulation, and outreach, not only can institutions provide their patrons access to this unique information, these collections can in turn help…