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Law, Kimberli Marie – ProQuest LLC, 2013
The purpose of this study was to remedy the paucity of knowledge about higher education's conflict resolution practice of online dispute resolution by providing an in-depth description of mediator and instructor online practices. Telephone interviews were used as the primary data collection method. Eleven interview questions were relied upon to…
Descriptors: Best Practices, Conflict Resolution, Computer Mediated Communication, Higher Education
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Catalano, Theresa A. – Education, Citizenship and Social Justice, 2013
Due to the complex nature of global understanding and practice of citizenship, it is essential to understand how to educate for a responsive public sphere with active and emancipated citizens. This study aims to clarify how social movements (through a case illustration of Occupy) are representative of global citizenship goals while illuminating…
Descriptors: Activism, Social Action, Citizenship Education, Interviews