Purpose: The purpose of this study is to look at the challenges and successes that the case institution has had in implementing and maintaining quality assurance (QA) processes. The study also looks into the role of QA techniques in improving an institution's performance in a developing country. Design/methodology/approach: The research is…

Education is considered a priority sector in Bangladesh and a means of socio-economic development by all citizens -- urban and rural, rich and poor. This attitude has created a demand for education which traditional systems have been unable to cope with, mainly in three ways -- they cannot reach the massive and circumstantial unreached and the…